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DELIVERY

Read more about the CLEO B delivery methods, prices and dispatch time here.

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RETURNS

Looking to return you products to us? Read our terms and conditions here online here.

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ORDERS

For more information about ordering online with CLEO B check out this page.

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PAYMENT

To read our more about our payment process and which methods we accept click here.

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Orders

Overview


Our shoes are delivered to you in a CLEO B shoe box. Accessories and shoe clips are shipped in tissue paper. All packages are shipped in a protective cardboard box and will be delivered to you via our courier service DHL or through Royal Mail. 


Trying on your shoes


If you live near London, we offer the option for you to call us up and try on your shoes in our studio prior to purchasing. If this is something that you would like to do please give us a call at the studio - details can be found on our contact page. For customers that order online, please ensure you try your new shoes on carpet as we cannot accept back soiled, scuffed or worn shoes or soles.

Pom Pom Shoe Clips & Personalised Products


When ordering these products, please be aware that they can take longer to arrive due to them being finished by hand in our West London studio. For further information, please refer to the description of the product that you would like to order.