Our shoes are delivered to you in a CLEO B shoe box. Accessories and shoe clips are shipped in tissue paper. All packages are shipped in a protective cardboard box and will be delivered to you via our courier service DHL or through Royal Mail.
Trying on your shoes
If you live near London, we offer the option for you to call us up and try on your shoes in our studio prior to purchasing. If this is something that you would like to do please give us a call at the studio - details can be found on our contact page. For customers that order online, please ensure you try your new shoes on carpet as we cannot accept back soiled, scuffed or worn shoes or soles.
Pom Pom Shoe Clips & Personalised Products
When ordering these products, please be aware that they can take longer to arrive due to them being finished by hand in our West London studio. For further information, please refer to the description of the product that you would like to order.